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What to Expect at NSPM

Our team is dedicated to the care and treatment of patients in pain.

Welcome to North Shore Pain Management. Our team is happy that you have chosen to add us to your health care team. Our goal is to work with you and your other health care providers to improve your function and manage your pain. You can read below about what to expect from our team of professionals.

We are an integrated pain management service, meaning that we work with you to optimize your ability to manage your pain, using procedures and medications, as well as referrals to mental health, physical therapy, and other specialties.

On your first visit, you will be seen by one of our physicians, and possibly by one of our nurse practitioners or physician assistants. Your past history will be reviewed, a physical exam will be done, and we will start to develop a treatment plan personalized for you. We will generally ask you to return for follow up within a month, but sometimes as early as the next day. We will not be able to do injections or other procedures, and usually will not prescribe opioid (narcotic) pain medications for you on your first visit. Your treatment plan may include injections or other procedures, medications, X-rays or MRIs, and referrals to other specialists.

If you would like to decline in advance any treatment option that includes opioids, please ask at the office for the Voluntary Non-Opioid Directive form to sign and be included in your record. For more information on this form visit Massachusetts Bureau of Substance Abuse Services website.

On subsequent visits, you may see your pain physician for injections or other procedures, or you may see your physician assistant or nurse practitioner for follow-up or medication management. All of our providers are in frequent communication, so even if you don’t see your pain physician at a given visit, your team will still know what is going on with you!

Notes from every visit to North Shore Pain Management are sent to your primary care provider and to your referring provider, so that your whole health care team is aware of your treatment plan.

Before your first visit, your New Patient Packet must be filled out before you arrive. You have two (2) options to complete our New Patient Packet:

  1. Fill out our New Patient Packet online form — All submitted data will be dynamically deposited into our HIPAA Compliant Database for review.
  2. Download our New Patient Packet as a Printable PDF — This will allow you to complete the form offline prior to your appointment with us.

Please arrive 15 minutes before your scheduled appointment time so that any last minute concerns can be addressed. If you are not ready for your appointment, you may need to reschedule.

It is helpful if you call us 3 to 4 days before your first appointment to make sure we have all the materials we need. Please sign and send an Authorization for the Release of Medical Records, if needed.

Here is a list of important materials we may need to get:

  1. Notes from your primary care provider
  2. Notes from other pain providers you have seen in the past
  3. Notes from any other providers who may be involved in managing your pain, such as neurologists, orthopedic surgeons, rheumatologists, etc.
  4. Reports of relevant X-rays, MRIs, CT scans
  5. Insurance approvals, if needed


Our goal is to improve your ability to return to the activities you have been missing as well as provide a meaningful reduction in pain.

North Shore Pain Management
Our team is dedicated to the care and treatment of patients in pain. New patients are seen on physician referral only. To help us diagnose and treat, we must have relevant medical records, x-rays, and test reports. We accept most major health insurance plans.
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